Hello @stablecog
As I see from my side, you still have about 3,000 words left, perhaps it’s browser cache, please clean it or use another browser.
The limit is set because of flexibility. For example, sometimes it’s needed to temporarily overreach it, like in case of a branch merge, etc. Or in case you have an urgent need to translate more than usual, you can use the “window” of 10 days in order to complete this job.
You don’t lose an account. You can still access files, reports, etc. I’ve provided more info on the matter here:
Plus, it’s hard to block file upload only partially, so half of the file is uploaded into the system, and on the limit peak, the other part of the file is not uploaded, the system doesn’t work in this way.
The pricing system is also fair and clear, 60,000 hosted words are shown just in the Free plan description, and there are no hidden icebergs down the ocean.
You can request an open-source license, in case your project fits the requirements, I see no reason not to provide it.