Hi all,
We’re seeing a “This action is not allowed” error when trying to view the WYSIWYG File Preview in the editor. This happens when working within a task, even though the full file is assigned. The file format is docx and the preview works for managers on the project.
Is there a known limitation with file preview in task mode, or is there a permission we’re missing?
Thanks for reporting this! I’ve tried to reproduce the same setup on my side (including working within a task with a .docx file), and the WYSIWYG preview works as expected both on the owner’s and translator’s side, so this doesn’t look like a general limitation of task mode.
Could you please share the project name and the specific task where this is happening? That will help to take a closer look at your setup.
