Suggested string in screenshot is broken

It used to work fine but suddenly today it can’t suggest the correct string anymore even though it seems to still recognize the correct text in the image but the string it shows doesn’t.

But if I search manually, like in the right sidebar, it still finds the correct result

Hello @lhqt0703,

You could try re-uploading the screenshots and see if the auto-tag works. Generally, it’s expected that the system may not be able to suggest all the strings.

Let us know how it goes!

Hi @DianaO,

No, it won’t, even if I upload the old picture again or upload a new one, the system still doesn’t show the correct suggestion as it used to :frowning:

Even though it’s an old photo that I uploaded before and the system was still normal, now when I upload that photo again, the system still doesn’t show the correct tag suggestion anymore.

Idk why but it seems to me that for strings that are short and unique the system can attach suggestion correctly, but for strings that are long or not unique the system will fail.

Hi Tom, in case you have multiple strings in the project with the identical text, the system won’t know which text you’d like to tag, so here you need to tag the string manually (from the list)

Hi @Natalia, but normally the suggested string in this table should show the exact string that the system scans instead of showing unrelated strings like this.

Hi @lhqt0703 !

Can you please share with us the project name or ID where the unrelated strings are showing?

Thanks in advance!

Hi @Tania ,

My project name is: The Sims 4 Việt Hóa - P4

Project ID is: 761117

Thank you guys for helping :white_heart:

Hi @lhqt0703 thanks! checking additionally on our side and will get back to you