@Fabio We also use Intercom integration and can help you with it. Since there is a difference in language codes for some languages between Crowdin and Intercom, it is necessary to customize language codes on Crowdin side (with a few simple clicks).
Do the following:
- just go to General Project settings
- scroll down a bit to Language Mapping
- For Language Mapping use Locale to specify es (language code for Spanish used in Intercom) as shown on the screenshot below:
The same can be done for any other language if their language codes differ between Crowdin and Intercom.