Hi folks,
Our team has recently started using Intercom integration and everything works well except Spanish. For some reason the translations for this language are not imported to Intercom Maybe anyone knows why it happens and what we should do to make it work?
@Fabio We also use Intercom integration and can help you with it. Since there is a difference in language codes for some languages between Crowdin and Intercom, it is necessary to customize language codes on Crowdin side (with a few simple clicks).
Do the following:
just go to General Project settings
scroll down a bit to Language Mapping
For Language Mapping use Locale to specify es (language code for Spanish used in Intercom) as shown on the screenshot below:
The same can be done for any other language if their language codes differ between Crowdin and Intercom.