Rich Text from Contentful not populating as strings in Crowdin

Hi all! I have also been in contact with Crowdin support, so I apologize for the redundancy. We have rich text fields in Contentful that are not showing as strings in Crowdin. I can’t figure out why, as the Crowdin store says that rich text does not require a new API or integration. Has anyone dealt with this before?


As I can see we asked you to provide us with a step by step action log that leads to this behavior? Could you please provide us with a video or additional screenshots showing the representative article in your Contentful?

It looks like the system takes it as a source, and as far as the system based on API connection, this file should be a source as well, in your Contentful instance

Here is a loom video I made to explain the problem in more depth. Thank you! Loom | Free Screen & Video Recording Software | Loom

Hi @Consensys_Admin !

Thank you for the provided details!

Just wanted to let you know that we have created the task for our devs in order to fix everything.

We will keep you posted!