Open Source projects and account "suspended due to the plan limits excess"

Hi there! I’ve been informed by one of the engineers on my open source project that our translation projects and account seemingly have been suspended “due to the plan limit excess”
My email server didn’t forward the notification for exceeding the plan limit so we missed the window for suspension, I was wondering what we can do to remedy this situation?
Cheers

Hi @TheAetherTeam!

Would you mind writing an email to the support@crowdin.com?

Please write us the username and email associated with the project, so we can increase your limit.

Looking forward to your reply!

Wonderful. Will do, thanks