Language marked as "QA Issues", but do not show strings with "All QA Issues" filter

Crowdin Issues
1

In Dashboard a Language marked that it has “QA Issues”.

But when I open the Language to translate and filter by “All QA Issues”, then no strings are shown.

2

Hi tnodir,

Could you record a short video demonstrating the issue you’re experiencing? Alternatively, if you’d prefer, you can provide the details via our support email support@crowdin.com. Please also include the name of the project you’re working on and any relevant screenshots to help us better understand the matter.

3

Hi Olena,

The project is Fort Firewall dashboard in Crowdin

Steps to reproduce:

  1. Open project’s Dashboard: Russian has “QA” mark:

    crowdin-dashboard
    crowdin-dashboard383×361 14.6 KB

  2. Click on Russian language, click on “UI Sources” and check the “All QA Issues” filter:
    …

Expected: 7 strings with QA issues are shown.

Actual result: Empty list.

4

(continue …)

  1. Click on Russian language, click on “UI Sources” and check the “All QA Issues” filter:
    crowdin-ru-qa-empty
    crowdin-ru-qa-empty1091×623 50.5 KB
5

Hi @tnodir

As far as I can see from our side the Russian languge is 100% approved. Approved strings are automatically considered correct, and any QA issues linked to a string are cleared once it’s approved.

The reason you still see QA issues on the project dashboard is likely due to the cache not being reset immediately.

6

Which cache do you mean?

I’ve logged in on my phone to the project. Same problem:

crowdin-phone
crowdin-phone616×1280 44.5 KB

7

Hi tnodir

On our side, this is a known behavior: the QA checks counter may not update instantly after QA issues are resolved due to caching.

8

It’s several weeks in this state. Can you please reset the cache?