Hi everyone! I’ve faced a quite unpleasant issue in my open source project, the translator that I’ve added turned out to be a spammer that added a ton of garbage translations (the man obviously has a lot of free time :D) I know that I can remove some of his “translations” via Activities tab, but that is really the additional and manual work I’d rather not do. is there a chance it can be done automatically? Like remove all his “work” from the project and block him once and for all? I’d appreciate the help!
Hi Ted! Yes, there is such an option!
Simply find that user in the Members tab, then double-clink on his username, and there’ll be a “Remove contribution” option. Additionally, it is best to block him.
It will delete all the translations and suggestions he’s done in the project, really hope it helps!
This doesn’t seem to work for Crowdin Enterprise. Translations and comments are still there, but after deleting the user is displayed as “REMOVED_USER”. There really should be an option to undo everything a user did in all projects of a workspace.
Happy to see you in this forum! If you remove user from the project, their contribution remains in the project indeed. To remove it, before you remove/block the person, please do the following:
- Open “Members” tab;
- Right-click on user → Details;
- Click “Remove Contribution” button;
- Delete translations/comments/approvals submitted by the user;
- Block or remove user from the project / organization
I would have done that, but the “Remove contribution” button doesn’t work for me because Crowdin shows 0 contributions for every user. Maybe there’s a bug somewhere…
I’m going to check some additional details from my side, will keep you updated
Hello @gerhard
Checked from my side, and it seems only your account (Owner) can’t perform the Remove contribution action, while all others (Admins, Managers) are able to do so
You can be sure that we’ll fix this soon. For now, as a workaround, you can create a separate account and grant it with Admin permission to be able to perform this action or ask another Admin or Manager.
The contributions are visible now, so that bug is fixed. But I can’t delete the contributions. I guess the problem that owners can’t delete comments hasn’t been fixed. yet.
I was informed that all should be up and running now. Can you follow my actions as well? I’ve made a step-by-step video for you, you should be notified via email. I’ve also sent a weblink to you by direct message.