GitHub Action error to download Crowdin translations

Hi There,
We have set up a GitHub Action to download Crowdin translations. The automatic Action went through as usual until yesterday, 09/16 6am and failed at 9am when manually triggered. We have changed nothing in the Repo, just added a few translations. Since then, the Action is displaying the following error:

./node_modules/.bin/crowdin --version

4.1.2

./node_modules/.bin/crowdin download -b release --config ./crowdin.yml --verbose

:heavy_check_mark: Fetching project info
:heavy_check_mark: Building ZIP archive with the latest translations
:x: Building translation (24%)
:x: Failed to build translation. Please contact our support team for help
:x: The build has failed

Any ideas how to fix this?
Thank you
OpenProject :slight_smile:

Hi @opf !can you please let us know the project name for which you run Github action?is it also possible to share the workflow itself? (without sensitive info)

Hi @Ira, Thanks for your promt answer.

Looking very much forward to your reply.
Thanks and cheers
Birthe

Hello @opf!

Thank you for sharing - we’ll look into this with our team and get back to you with updates :blush:

The issue has been resolved. Thank you very much!

1 Like

Hello @Ira, we are having a similar issue when manually running a crowdin-download workflow through GH Actions. Our project is called metamask_helpcenter_parsing_test.

Thank you!

Hi @Consensys_Admin,

Thanks for the details, passed your case on to the development team. As soon as we receive an update from them, we will let you know!

Hope for your understanding and patience,

Thanks, Roman! I appreciate the help.

Hi @Consensys_Admin ,

In this string, there is an extra <details> tag in the translation, and because of this, the translations are not exported

MDX files are sensitive to tags, so you should pay attention to this when translating because the file will not be exported due to a missing tag or an extra tag

Thank you for catching this @Roman! We have indeed had trouble with parsing the mdx files. What do you recommend for this string? We have other custom parsing rules set to exclude html tags (in the file import tweak tool). I don’t understand why it didn’t catch this one. Thank you!

Hi @Consensys_Admin , could you please kindly do the screenshot of your rules as for such tags? Also, do you have rules for hiding tags during translation files upload? As the tag is in the translation field

Hi @Natalia ! We are actually looking on our side - it seems that our Russian documents have many of these

tags. So we are going to remedy that issue on our end and then update our translation memories to remove the tag, as well. The parser seems to be working how we expect it to. I will circle back if this doesn’t fix the download issue. Thank you!

Dear @Consensys_Admin thank you for informing us and, sure, you’re welcome to sort this out on your side. If anything - we’re here 24/7