Hi team,
We’ve top-uped balance for AI translation and trying to pretranslate 112 strings from Italian (project BSC Designer dashboard in Crowdin), but getting Rate limit reached error:
{
“message”: “Rate limit reached”,
“aiPromptId”: 21381,
“aiPromptTitle”: “Pre-translate”
}
API key for OpenAI is entered and limits usage look good. Please, advise, where to look to understand the root cause.
Hi @4savkin,
The token limit per minute has been reached. If possible, please consider increasing the limit on OpenAI’s side. Alternatively, you may want to pre-translate strings in smaller batches in Crowdin.
Hi Olena,
Is there any setting on Crowdin side to adjust the size of batch for pre-translation? Also, I’m not sure it’s token per minute limit, as from 112 strings for translation no string were translated. 112 strings are far from reaching the limit.
Please let me know if you have tried to run the pre-translation to all 9 target languages at once?
To use the AI pre-translate in batch you can open the Editor → Side-by-Side view → select the strings that need to be pre-translated → run the pre-translate for the chosen strings:
Please try translating a batch of strings and let me know the result,
Did not help… The message “Pre translation in progress…” pops up, but then another message says “Nothing was pretranslated”. Trying with 1-2 lines so doesn’t look like limit issue.
Hi @4savkin,
As far as I can see from my side it is still the “Rate limit reached” reason. Have you tried checking this setting on the OpenAI side? https://platform.openai.com/docs/guides/rate-limits/usage-tiers.
Thanks will look more into the limits issue.
