Brevo: Unable to sync back a translated template

Crowdin Issues
1

Hi,

I’m having trouble syncing a translated template back to Brevo using the Crowdin connector.
Each time I try, the action fails with the error: “HTML content must have more than 10 characters.”

My template definitely contains more than 10 characters, so this looks like a bug in the connector.
Is there any workaround to retrieve the translated HTML so I can manually update it in Brevo?

I’m currently blocked and would appreciate any guidance.

Thanks!

2

Hi @Matthieu_Charitips ,

We would need to investigate the case closely. Could you please send us the link to the project via email (support@crowdin.com)? Please also let us know the file name you are trying to sync.

3

Hi @TaniaM,

Thanks for your reply. I just sent the info via email.