Feature Request: Auto-notifications for all string comment and Discussion participants (without requiring @mention)

Hi everyone,

It’s us again! :slightly_smiling_face:

We’d like to suggest a small but impactful improvement to the notification system around string comments and Discussions.

What currently exists (and works well):
Crowdin already sends notifications for:

  • Content Issues (created or resolved)
  • @mentionsmentions in comments and Discussions
  • Discussion updates — but only to the topic author or users who replied

The gap we noticed:
When multiple contributors participate in a string comment thread or Discussion, only the person who created the topic (or replied) gets notified of new updates — and only if @mentionedhey’re @mentioned. In practice, many users reply to a comme@mentiont without using @mention, simply because it’s easy to overlook. As a result, the original commenter and other participants never know the thread was updated, unless they manually revisit the string.

This creates a silent gap in collaboration, especially in active projects with multiple language teams.

What we’re suggesting:

  1. Auto-notify all participants in a string comment or Issue thread when a new reply is adde@mention, without requiring an @mention.
  2. Same behavior for project Discussions — notify all users who replied to a topic, not just the topic author.
  3. The comment field already includes a placeholder “Reply or mention others with @” however, it disappears as soon as the user starts typing, making it easy to overlook. A more persistent UX cue (such as a subtle inline reminder or a tooltip) could help ensure contributors actually use @mention when replying.

This would significantly reduce the risk of important feedback or corrections going unnoticed, and encourage more active collaboration across language teams.

Happy to hear if others have experienced the same friction. Thanks for considering it!

Hi @fateh-bouyahiaoui,

Thank you for your suggestion! We have passed this to the team for consideration.

Let’s stay in touch